Additional Services

Sighted Guide Tours

Museum personnel trained as Sighted Guides are available to enhance the Museum experience of visitors who are blind or low-vision.
For reservations, please call 617-589-0315 two weeks in advance.

Omni Theater

The following options are available for selected films:

• Closed captioning
• Amplified narration
• Descriptive narration
• Foreign language translations
• Show scripts

Limited numbers of infrared headsets and/or reflectors for captioning are available from ushers at the theater entrance 15 minutes before show time. A form of ID must be provided to borrow equipment. For quicker service, make a request at the Museum box office when purchasing or picking up tickets. View schedule and buy tickets.

Planetarium

A captioning system and an FM assistive listening system with amplification are available for selected shows. Notify a Planetarium usher to borrow a system (a form of ID must be provided). Scripts are available for selected shows. Planetarium staff will provide Braille constellation maps and tactile pictures on request. View schedule and buy tickets.

TTY

There are two public phones equipped with TTY machines and amplified volume: Green Wing, Level 1; and Red Wing near the coat room.

Visitor's Guide

Available in the Museum lobby, Your Visit Today contains a map, show and presentation schedules, and general information. It is available in ten different languages.

Mobility

The Museum has up to 20 wheelchairs and five electric scooters that guests may borrow for free. They are available on a first-come, first-served basis.
To sign out a wheelchair or scooter, please speak to an information specialist at the Information Booth in the lobby.

Medical / Emergency Assistance

Contact a staff member at the Information Booth.